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E1: 48S/52: FAQ Frequently Asked Question Regarding Batch Review (P48221) Current Activity and more (Doc ID 644848.1)

Last updated on MARCH 29, 2021

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 8.0 and later
Information in this document applies to any platform.

Purpose

 The Purpose of this document is to Answer Frequently Asked Question Regarding Batch Review, Current Activity and more for Contract and Service Billing

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Question 1:  Batches in P48221 have Batch Status Descriptions that read:  Invoice Generated with errors or Invoice Journals with errors.  How can this be resolved?
 Question 2:  What is the ramification of canceling the current version (COCH) of the contract (without generating a credit note) and create a new version to process an invoice that was in error?
 Question 3:  There was an option in Batch Review, P48221, to change the Current Activity (CUAC) code to 0 (available to process) when it was in another status. Now the CA field is grayed out, why?
 Question 4:  What is the recommended way to delete an invoice in Service or Contract Billing?
 Question 5:  What are the ramifications if the invoice is deleted in the P48221 and a new ones is created using standard invoice? Does the cause integrity issues and what happens to the link between contract and invoice.
 Question 6:  What happens to an invoice if it is selected in P48222 and Move Invoice was selected for the row exit?
 Question 7:  Are there any Knowledge Documents or similar documents to explain this functionality of P48221 troubleshooting?
 Question 8:  What is the significance  of “Batch Status Description" field in P48221?
  Question 9:  When trying to delete a batch in Batch Review (P48221) but an error is received that the user is not an authorized user, what application is being called to delete the batch? 
  Question 10: If reviewing a batch in Batch Review (P48221) and both the Work with Batches and Work with Invoices tabbed are viewed, if the batch is existed without closing the work with Invoices tab, the batch goes into a Work in Maintenance status (CUAC=2), why and how can this be resolved?

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