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E1: 17: Setup Verity for Use in Solution Advisor (Doc ID 646769.1)

Last updated on JUNE 28, 2021

Applies to:

JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.

Purpose

Background

Verity is a third-party software that performs advanced text searches of JD Edwards EnterpriseOne data.  Verity works in conjunction with Solution Advisor.

For complete instructions about setting up Verity and indices, see E1: INST: Information, Download and Installation Instructions for Verity (Doc ID 810313.1) and JD Edwards EnterpriseOne Tools 8.97 & 8.98 Verity Installation Instructions (Doc ID 1052048.1)

Scope

 

Details

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In this Document
Purpose
Scope
Details
 Setup
 Frequently Asked Questions
 Question 1: When creating a new solution for Solution Advisor, where is the next number for the solution created? 
 Question 2: When running UBE Solutions Advisor Search Index (R90CE031) for the first time, the UBE errors with Build Failed.
In the jdedeug.log the following line can be found:
Could not copy default Verity style files
 Question 3: When searching for solutions or text from a case after the Text Search Build (solution build R958001) is run,  the text that was entered in a case on the Case Notes search field is not found when doing an Advanced Search.  What causes the solutions and search text from the case from the Case Notes field to fail to display when performing an Advanced Search?
References

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