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E1: 52: FAQ - Frequently Asked Questions Regarding Invoice Generation In EnterpriseOne (R52121) (Doc ID 647861.1)

Last updated on MARCH 17, 2024

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 8.0 and later
Information in this document applies to any platform.


This documents provides frequently asked questions regarding Invoice Generation in EnterpriseOne.


Questions and Answers

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In this Document
Questions and Answers
 Question 1:  Why is the Invoice Generation ( R52121) not properly populating the prior retainage field (RTNP) in the F4822?
 Question 2:  How to override the exchange rate before the invoice is generated into Accounts Receivable?
 Question 3:  When  selecting a future date on the defaults tab on the Contract Billing Invoice Generation (R52121),  there are errors in the batch. Is it possible to print invoices with dates in the future?  Does the General Ledger date on the Defaults tab must be the same as the future date used for the invoice date?
 Question 4:  The Bill From and Bill Thru dates are ignored if they are in the same period, why?
 Question 5: If a Contract  (P5201) is set up with a Unit Price Type billing detail line (P5202) for an amount less than .50, the Invoice Generation (R52121) does not calculate the amount. This causes the Journal Generation (R48131) and the Create AR, R48199, to be out of balance when generated.   BUG 16815299 - R52121 Invoice Out of Balance When Unit Rate is .01 was closed, however, no explanation was provided as to why.  Please explain. 
 Question 6:  Does Invoice Generation (R52121) validate against the Credit Limit or Hold values in the Customer Master, P03013?
 Question 7 : When trying to run the Invoice Generation (R52121) by the Contract Number of a C2 contract, why is it not billing for all C3 contracts underneath it?
 Question 8: How is the Invoice Date determined when running Invoice Generation (R52121)?
  Question 9: Is there an edit on the processing option for Invoice Date on the R52121?
  Question 10: Is the due date always calculated based on the Invoice Date?
  Question 11:  How can the system be set up so that a batch number selected for Contract Billing (R52121) cannot be selected for an Accounts Receivable Batch (P03B11)?
 Question 12:  When attempting to run Invoice Generation (R52121) the following error occurs in the work center:
Error  : Cause Mail Box Designator 53 was not found in User Defined code for system 02 type MB    Resolution   Enter a valid Mail Box Designator for use Visual Assist to search for a valid value.  How can this be resolved?
  Question 13:  If a contract  has 2 different companies on the billing line detail (P5202), it posts correctly to both companies, however, the F03B11 only has the company associated with the contract. Why does this happen?
  Question 14:In attempting to create a previous month (month 1) for a Job, R52121 is reversing the current month's (month 2) values that were already invoiced. Why?

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