E1: JAS: Exception Occurs when Logging into the Web and/or Web Development Clients (Doc ID 649469.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Goal

Users are encountering an Unknown JAS Error issue when trying to sign in to the Web or Web Development clients . The corresponding error message found in the JAS.LOG is as follows:

09 Jul 2010 21:20:30,154 [SEVERE] - [JAS] Exception occurred in the JDESignon.jdeSignon() :BuildUserSession Failed. java.lang.ArrayIndexOutOfBoundsException: 0 >= 0
java.lang.ArrayIndexOutOfBoundsException: 0 >= 0
at java.util.Vector.elementAt(Vector.javANSWER:431)
at com.jdedwards.jas.JDESignon.getRoleList(Unknown Source)
at com.jdedwards.jas.JDESignon.getRoleList(Unknown Source)
at com.jdedwards.jas.JDESignon.getEnvRoleList(Unknown Source)
at com.jdedwards.jas.JDESignon.isValidEnvRole(Unknown Source)
at com.jdedwards.jas.JDESignon.buildUserSession(Unknown Source)
at com.jdedwards.jas.JDESignon.buildUserSessionWithPass(Unknown Source)
at com.jdedwards.jas.JDESignon.jdeSignon(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.javANSWER:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms