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E1: 52: FAQ - Frequently Asked Questions Regarding Void/ Delete Invoice in Contract Service Billing (Doc ID 649617.1)

Last updated on JULY 13, 2021

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 8.0 and later
Information in this document applies to any platform.

Purpose

The Purpose of this Document is to Answer Frequently Asked Questions Regarding Void/ Delete Invoice in Contract Service Billing

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Question 1: An unposted or posted Service or Contract Billing invoice created with Create AR (R48199) was deleted/voided  in Accounts Receivable (P03B2002).   What solution will rectify this mistake?
 Question 2:  An Invoice was processed using Contract Service Billing (R52121) and posted.  The invoice was in error and voided using Accounts Receivable Inquiry (P03B2002) instead of Contract Invoice History Inquiry (P52250).  The information was not reset in Contract Billing of the Unit Pricing Type Billing Detail Line.  How can this be reset?
 Question 3:   A Contract Billing batch was deleted from the Batch Review ( P48221) however, the Contract Master Revisions (P5201) is still showing against the project.   What is necessary to remove that batch number as it was already deleted?
 Question 4:  Invoice Generation (R52121) has been generated, however it is not possible to see the batch, why?
 Question 5:  Create AR (R48199) has been generated, and records have been deleted using General Accounting  (P0011).  How is it possible to restore the records to the Workfile (P4812)  in order to regenerate batches?
 Question 6: How is it possible to delete empty batches in Batch Review (P48221)? 
  Question 7: When attempting to void a Contract Billing invoice via Contract Invoice History Inquiry (P52250), Error 3279 is issued: Active Invoice for this Contract Exists.  The contract is not in an active batch.
  Question 8:  A Milestone Billing Detail line has been void in Accounts Receivable (P03B2002)  and it is not possible to process another invoice.  What needs to be done in order to process the record again? 
  Question 9:  Adjustment may have been made to the prior amount billed and retention adjustments in addition to creating a .01 invoice for stored materials.   The invoice was void, however, the prior amount billed and retainage is out of balance by amounts that were changed.  What are some options to resolve this?
 Question 10:  When trying to void an invoice in Contract Billing (P52250) where the invoice had a receipt applied and retainage lines were spread with another batch.
The receipt was void, however, the retainage lines still have a P.  The system is giving an error that Invoice Not Eligible for Deletion. What is causing this and how can it be resolved?
  Question 11: Is it possible to delete multiple Contract or Service Billing batches in the Batch Review (P48221) rather than individually?

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