E1: JAS: Tools Release Information is not Visible in ABOUT Screen (Doc ID 651357.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201027541




Goal

ISSUE:
After installing the Critical Patch Update 8.95_PC, 8.96_DC, SP23_OC or any TR or SP later, you are no longer able to see information on the Tools Release for E1 or Service Pack for Xe/ERP8, from the web client. This information is normally displayed when clicking on the 'i' (information) icon on the top right corner of any open application, or if the user clicks on the 'My System Profile' link on the options list at the bottom left of the screen.

Solution

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