E1: 90CB: Email link to Activity Does not work (Doc ID 654303.1)

Last updated on DECEMBER 01, 2016

Applies to:

JD Edwards EnterpriseOne Sales Force Automation - Version 8.11 SP1 to 8.12 [Release 8.11SP1 to 8.12]
Information in this document applies to any platform.

Symptoms


After adding a new activity and assigning it to a user. When the user gets the e-mail showing the information on the activity, there is a link within the e-mail. Clicking on the "Edit Activity" hyperlink in an e-mail takes the user to the Activity screen, but errors and does not allow the user to update the Opportunity /Activity record.  See attached screen shots for error messages and e-mail info. The Activity was created from within the Opportunity screen and the e-mail does get sent to the users Exchange 2005 mailbox correctly.

Other shortcut links generated from other applications work correctly. Only a problem from within this application.

Cause

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