E1: WRKFLW: Workflow Unable to Send E-mail with Link to an EnterpriseOne Application

(Doc ID 656642.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

 
Workflow processes and UBE reports are able to send simple e-mail messages, but are not able to send an e-mail with a correct URL link. Workflow ended in error and no email with URL link is received.

The log shows 'GetPrimaryJasServerFromDL : Primary Jas Server Info not found', 'Failed in GetJasServerConf' and 'GenShortcut Failed for shortcut 0/1'

Why does this occur?

Cause

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