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E1: UBE: Problems Displaying Chinese, Korean, Japanese, or other Languages Characters in CSV Reports (Doc ID 657781.1)

Last updated on MARCH 29, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

A problem was found when displaying Traditional Chinese to a CSV file. There is no problem in displaying Traditional Chinese and Simplified Chinese to PDF and also Simplified Chinese to CSV.  However, the CSV output for Traditional Chinese is not readable either running it from fat client (server and local) or the Web client. In this case the CSV encoding was set to BIG5 in P93081.

In another scenario, a CSV output with Simplified Chinese characters would not appear correct even though there were no problems in the PDF output. In addition, the following error message would appear when trying to open the output in Microsoft Excel after selecting "View CSV" row exit in Work with Submitted Jobs:

The file is not in a recognizable format.
  • If you know the file is from another program which is compatible with Microsoft Excel, click Cancel, then open this file in its original application. If you want to open the file later in Microsoft Excel, save it a format that is compatible, such as text format.
  • If you suspect the file is damaged, click Help for more information about solving the problem.
  • If you still want to see what text is contained in the file, click OK. Then click Finish in the Text import wizard.

In this case the flat file encoding set in P93081 was set to GB2312.

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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