E1: WRKFLW: Failure To Communicate with SMTP Server (Doc ID 658222.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.
Checked for relevance on 03/28/13


Symptoms

  The e-mail preference for my EnterpriseOne users is configured to use external e-mail and the [JDEMAIL] section in my jde.ini is configured correctly, but users do not get an e-mail.  The JDE.log shows the following messages.  Why?


3064/2408 WRK:Starting jdeCallObject         Tue Nov 06 17:44:30.121000 jdesmtp.c1683
connectToSMTPserver : connect failed
sin_family = AF_INET
sin_port = (printed in host byte order) 25
sin_addr = 10.10.120.20
Operating system error : <Invalid argument>
 
3064/2408 WRK:Starting jdeCallObject         Tue Nov 06 17:44:30.121001 jdesmtp.c1516
Leaving sendMimeMsgOnSMTPImpl with an error return code : <22>
 
3064/2408 WRK:Starting jdeCallObject         Tue Nov 06 17:44:30.121002 jdemosmtp.c396
SendMediaObjectOnSMTP : Failed in sendMimeMsgOnSMTP

3064/2408 WRK:Starting jdeCallObject         Tue Nov 06 17:44:30.121003 jdemsg.c1313
DoSendMessageSingleWithPref : Failed to send message via TRANSPORT_SMTP


Cause

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