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E1: SVM: Troubleshooting Server Manager Managed Instances On AS400 / iSeries Servers (Doc ID 658967.1)

Last updated on JULY 06, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.


The purpose of this document is to assist customers on troubleshooting the different scenarios, causes and resolutions for known issues with Server Manager Managed Instances on AS400 iSeries platform and Enterprise Servers.

This knowledge document is designed to direct you through basic JDEdwards EnterpriseOne Server Manager Managed Instances functionality and known issues on AS400 iSeries platform and Enterprise Servers. The knowledge attachments are not meant as a substitute for the Server Manager Guide, but as an aid for better understanding on troubleshooting Server Manager Managed Instance processes.

For latest Server Manager Guide, refer to the JD Edwards EnterpriseOne Installation and Upgrade Documentation - Release 9.1.x - Installation tab.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Scenario 1 - Unable To Register An AS/400 iSeries Enterprise Server Instance
 Scenario 2 - Validation Of iSeries Enterprise Server Failed, Cannot Create An Existing AS400 Enterprise Server Managed Instance
 Scenario 3 - AS400 Instance Is On "Undetermined" Status When Mimix Is Running
 Scenario 4 - Unable to Install a New Managed Instance on AS400 using Server Manager
 Scenario 5 - Unable to Install Instance on AS400 using Server Manager
 Scenario 6 - Issues creating a new html instance on AS400
 Scenario 7 - Issues starting managed instances configured on a secured profile
 Scenario 8 - Unable to start managed instances when instance name exceeds 10 characters
 Scenario 9 - Unable to create HTML instance in Server Manager AS/400

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