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E1: CHA: Frequently Asked Questions For Change Assistant Tool - General Questions (Doc ID 659698.1)

Last updated on FEBRUARY 04, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.




Purpose

This document lists some frequently asked general questions about Change Assistant Tool.

Update Center - Electronic Software Updates: Change Assistant Tool links

Customers will find Change Assistant documentation and download information on the Update Center.
From the Update Center Home Page, navigate to the bottom left hand side. You will see a section named "News and Links". Under this section you can choose Electronic Software Updates page.
From the Electronic Software Updates page in the Update Center, there are links to download Change Assistant Tool. You will find a link for Downloading the Change Assistant Application, Presentation on Change Assistant and Troubleshooting Change Assistant. See print screen below.



The link for "Troubleshooting Change Assistant" will take you to KM article <Document 637515.1>. The current version of Change Assistant is Version 3.0 .
Refer to <Document 1326750.1> E1: ESU: Using Change Assistant to Find, Research and Download ESUs (Including Planner and Baseline ESUs) - for more information downloading ESUs using this method.

Questions and Answers

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In this Document
Purpose
 Update Center - Electronic Software Updates: Change Assistant Tool links
Questions and Answers
 Question 1. Users from Workstations Cannot Remotely See Bugs and Object Detail For Updates Downloads from the Change Assistant Info on the Deployment Server.
 Question 2. Scheduling of Future Downloads: Is there a way to schedule CA to download the available updates? ESUs are published on a weekly basis. Customer would like to automate this task rather than doing it manually once a week.
 Question 3. Grouped Special Instructions: How can I access one batch document of Special Instructions for a ESU download batch?
 Question 4. CA functionality by Tools Release: Are there differences in CA functionality depending on the Tools Release being used?
 Question 5. In CA Preferences on the Logs tab, what does the "Create Download Log from Current Downloads" and "Create Download Log from Download Audit History" actually do?
 Question 6.  Can Change Assistant be Used to Install Cumulative Application Updates (for example ASU Enterprise 9.0 Update 2 (UL2))?
 Question 7.  Can Change Assistant be Used to Install a Tools Release Upgrade?
 Question 8. When using Search by Dates in Change Assistant, what date field is being used to resolve query of ESUs available between the dates requested?
 Question 9. How can the Bug/SAR details in ESU be displayedfrom Change Assistant?
References

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