E1: JAS: HTTP Error: 400: Bad Request or Web Applications Get Stuck Processing (Doc ID 660020.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Information in this document applies to any platform.

Symptoms

With Tools Releases 8.97 and 8.98 web users are experiencing applications that get "stuck"  where the Processing Indicator Bar keeps spinning - ceaselessly. Users have to close the browser and reopen another to continue working.

This issue is intermittent and you are unable to reproduce at will.   This issue may also occur accessing any application, performing multiple tasks or to any of your users. Some, but not all of your users may see a pop-up error in Internet Explorer browsers (IE 6, 7, and 8):

HTTP error: 400: Bad Request

 

Errors in the the following logs may include:

systemout.log:

[6/19/08 12:09:11:696 EDT] 00000030 SRTServletReq E SRVE0133E: An error occurred while parsing parameters. java.io.IOException: SRVE0216E: post body contains less bytes than specified by content-length at com.ibm.ws.webcontainer.servlet.RequestUtils.parsePostData(RequestUtils.java:538) 


Additional systemout.log error:

[2/27/08 14:33:59:479 CET] 0000001d SRTServletReq E SRVE0133E: An error occurred while parsing parameters. java.net.SocketTimeoutException: Async operation timed out
at com.ibm.ws.tcp.channel.impl.AioTCPReadRequestContextImpl.processSyncReadRequest(AioTCPReadRequestContextImpl.java:157)
at com.ibm.ws.tcp.channel.impl.TCPReadRequestContextImpl.read(TCPReadRequestContextImpl.java:109)
at com.ibm.ws.http.channel.impl.HttpServiceContextImpl.fillABuffer(HttpServiceContextImpl.java:4136)


http_plugin.log:

[Thu Jun 19 12:20:02 2008] 0000117c 00001e1c - ERROR: ws_common: websphereGetStream: Failed to connect to app server on host 'jdewas1.herrs.com', OS err=10061
[Thu Jun 19 12:20:02 2008] 0000117c 00001e1c - ERROR: ws_common: websphereExecute: Failed to create the stream
[Thu Jun 19 12:20:02 2008] 0000117c 00001e1c - ERROR: ws_common: websphereHandleRequest: Failed to execute the transaction to 'jdewas1Node01_AS_JS_81'on host 'jdewas1.herrs.com'; will try another one[Thu Jun 19 12:20:02 2008] 0000117c 00001e1c - ERROR: ws_common: websphereWriteRequestReadResponse: Failed to find an app server to handle this request

 

 

Cause

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