E1: GRID: Customized Grid Formats (User Overrides) are Lost or Missing After an E1 Application Release Upgrade, ESU, or Promotion via OMW prior to 9.2 (Doc ID 662705.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

After upgrading EnterpriseOne release, example from XE to E900, users reported that their created customized grid formats are lost intermittently.

In F98950 (User Override Table), also found that there are corrupted UOUOTY= 'GD' records. From UTB (Universal Table Browser), a normal 'GD' record should have the EndData ending with </GridOverride>. It was noticed that for the corrupted GD records, the EndData does not end with </GridOverride>. From the User Override Application (P98950) these corrupted records cannot be seen from the screen. The user is unable to delete the corrupted records using the P98950 application.

An application that contains corrupted GD records does not allow new grid formats to be saved. Once the user logs out and logs back into web client again, the grid format that was created is lost. Errors of primary key constraints are shown in the jas.log when the user tries to save these newly created grid formats.

The following error can be seen from the jderoot.log after clicking the customize grid drop down list and being unable to see the grid format created.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.