E1: ESU: ESUs Install Fail With Error "Install inf Doesn't Exist" Due to Incorrect Share Path in Machine Record for Deployment Server (Doc ID 663400.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.

Symptoms

In this scenario, customer is on EnterpriseOne 8.12. When trying to install any ESU, they get the error:

"Install inf doesn't exist".


From the jde.log:

936/2684 WRK:Starting jdeCallObject Fri Jul 25 09:44:21.013035 B98415A.c326
install of inf does not exist


From debug.log:

Jul 25 09:44:21.013006 - 936/2684 WRK:Starting jdeCallObject SELECT * FROM JDEPlan812.DBO.F9651 WHERE ( MDMKEY = 'S231DP02' AND MDMCHDETTYP = '60' ) ORDER BY MDMKEY ASC,MDPORTNUM ASC,MDMCHDETTYP ASC,MDMCHRCDNM ASC
Jul 25 09:44:21.013007 - 936/2684 WRK:Starting jdeCallObject Entering DBPerformRequest
() Jul 25 09:44:21.013013 - 936/2684 WRK:Starting jdeCallObject Path from jdeini and depsvr and share = \\S231DP02\\s231dp02\E812\OneWorld Client Install\install.inf
(...)
Jul 25 09:44:21.013027 - 936/2684 WRK:Starting jdeCallObject check package inf = \\S231DP02\\s231dp02\E812\package_inf\JK15812.inf

Cause

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