E1: JAS: BSFN: Intermittent 078I Record Invalid Error Occurs on HTML/Web Clients (Doc ID 663754.1)

Last updated on JULY 31, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Goal

Applications P0911, P09200, P4314, P4310, P03B102 and also other affected applications intermittently get invalid record error:

Fetch from table Fxxx failed (error number 078I and no specific table named)
and
Record Invalid
.


Once the issue appears, it happens consistently and is only resolved by clearing JDBJ service cache (from Server Manager or SAW), but it will reoccur few days later. You may have row security setup on the F0010 - Company Constant table. F0010 table is cached on the JAS server in jdbj cache.

Once F0010 is updated, and the next moment, when there is any application accessing F0010, this error will occur, therefore cache needs to be cleared. This seems to happen when there is multiple online inquiries and system is unable to format the field from '1' to '00001'. 

Sample screenshot:

Enter company number in Company field on Standard Receipt Entry, gets company number invalid.

 

Solution

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