My Oracle Support Banner

E1: GRID: Unable to Export Grid Data to Excel when Clicking Continue, nothing happens or Failed to Start Excel from Internet Explorer (Doc ID 756587.1)

Last updated on APRIL 17, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

User is unable to export grid data to Excel. In "Export Assistant", after clicking the "Continue" button (with export option : Export To Excel - Export to a new Workbook), nothing happens or user gets a blank Excel spreadsheet or user get the error "Failed to Start Excel".
However user is able to export to a comma separated values (CSV) with no problem.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.