E1: GRID: Unable to Export Grid Data to Excel when Clicking Continue, nothing happens or Failed to Start Excel from Internet Explorer

(Doc ID 756587.1)

Last updated on JUNE 15, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.


User is unable to export grid data to Excel. In "Export Assistant", after clicking the "Continue" button (with export option : Export To Excel - Export to a new Workbook), nothing happens or user gets a blank Excel spreadsheet or user get the error "Failed to Start Excel".  However, the user is able to export to a comma separated values (CSV) with no problem.




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