E1: KER: JAS: Web and FAT Client Users are Presented with Message " SYSTEM MAINTENANCE MESSAGE " while Working Actively on EnterpriseOne Applications (Doc ID 757678.1)

Last updated on FEBRUARY 13, 2020

Applies to:

Symptoms

This document helps resolve the SYSTEM MAINTENANCE MESSAGE.... pop up message that appears for users on their HTML client workstations.  The issue usually occurs soon after the EnterpriseOne service has been bounced on the Enterprise Server.  The message can also appear on a FAT client.  There are several iterations of the message.

Scenario 1:

Production users are being kicked out of their active sessions during Kernel Recycling. Users get a pop-up message that states:
  

Cause

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