E1: WRKFLW: Workflow Stopped Sending E-mails Getting 501 5.1.7 Invalid Address Error (Doc ID 791299.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Goal

After upgrading to Microsoft Exchange 2007, my workflow processes will no longer send e-mails.  I am getting the following errors in the jdedebug.log

 

Mar 17 14:30:15.488060 - 788/3828 WRK:Starting jdeCallObject (GENTEXT)Entering sendMimeMsgOnSMTPImpl
myEmailAddress: PSFT_SYSTEM
emailSubject: <(no subject)>
contentType:
numAttachments: 0
recipients: john.doe@johndoe.com
cc: <(null)>
bcc: <(null)>
toHeader:
ccHeader: <(null)>
Mar 17 14:30:15.488061 - 788/3828 WRK:Starting jdeCallObject (GENTEXT)addSentDateHeader : Date :
Mar 17 14:30:15.488062 - 788/3828 WRK:Starting jdeCallObject (GENTEXT)addSentDateHeader : Formatted Date :
Mar 17 14:30:15.504000 - 788/3828 WRK:Starting jdeCallObject SMTP_ParseServerResponse : The SMTP server returned an error
Response from the SMTP server is <501 5.1.7 Invalid address>

 

 

Why are the workflow processes no longer sending e-mails after upgrading to Exchange 2007?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms