E1: JAS: All Applications Fail with Web Exception Errors for Business Functions (Doc ID 795942.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

All applications on HTML/Web clients fail with WEB CLIENT EXCEPTION.  This issue only happens for the JAS production environment.   This is on EnterpriseOne 8.12 with Tools Release 8.97 with two Enterprise Servers; one server runs Production and the database while the second server is for DV, PY and PS.

Error on screen:

There is a problem with the Enterprise Server while running the Business Function GetDefaultBranch.
The Current transaction has been lost.  Please exit the application and restart it. Dialog is Initialized line no 10 P4101_W4101E


Error in JAS log file:

[WARN ] JDE - [RUNTIME] *ERROR* CallObject@f86a67: CallObject.executeRequest(): Problem executing function [GetDefaultBranch] lib [COPBASE] LoadLib failed.Please see Enterprise Server log for details. Library in which business funtion resides cannot be loaded user:JDE Env:JPD812

24 Mar 2009 14:46:33,250 [Line ?] [SEVERE] JDE - [RUNTIME] FormEngine.doEvent(): BSFN failed and need roll back!! | Form Name : P4101_W4101E com.jdedwards.runtime.base.SystemException: There was a problem with the sever while running the business function GetDefaultBranch.\nThe current transaction has been lost.\nPlease exit the application and restart it.\nDialog is Initialized Line number 10\nP4101_W4101E

Cause

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