My Oracle Support Banner

E1: GRID: Import or Export Grid to Excel or Word Selections are Missing and Do Not Appear in the selection, only the Export to CSV Option Displays (Doc ID 803492.1)

Last updated on NOVEMBER 01, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.
For limits on the import and export browser functionality see JD Edwards EnterpriseOne 9.1.X Web Client Support Statement under the headings "Web Client Firefox Information" and "Web Client Google Chrome Information".


On the grid we have the option to Import or Export Grid Data.  However, on the Export Assistant, the only option that displays is Export to Comma Separated Values (CSV). The options for Export to Excel and Export to Word do not display.  Why are these other export options not available?   


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. ActiveX vs HTML (Non-ActiveX)
 2. ActiveX control incorrectly installed
 3. Missing design setting in FDA (Form Design Aid)
 4. Browser registry settings incorrect (IE7 & IE8)

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.