E1: SVM: Duplicate Entries for Enterprise Server in Server Manager Console Show Up in Red and are Not Active (Doc ID 835807.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Information in this document applies to any platform.

Symptoms

Customer has duplicate entries in Server Manager Console for their enterprise server.

One entry shows up in red, the other shows up as green (active), but when they access it, there is no stop/start button to control the server.

Because of this, customer cannot manage their enterprise server instance through server manager.

Error message displayed :

"The home agent in the management home that owns the selected instance is not running. Management functionality provided by the home agent will not be available."

 

Cause

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