E1: SOLEXP: Citrix Server Gets ActivConsole.exe And Jdeuser.dll Error

(Doc ID 865974.1)

Last updated on NOVEMBER 07, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Generic Windows


Get activconsole.exe error on Windows Server.  When logging in as an administrator to the Citrix server directly or the Citrix client using remote desktop, EnterpriseOne crashed with faulting application activconsole.exe and faulting module jdeuser.dll errors in the event viewer.

Users do not encounter any problems running EnterpriseOne.  Could it be Windows Management Instrumentation (WMI) corrupted, as found in the website?

OneWorld Enterprise Server 021805:0100_OneWorld_EO8.9x encountered a problem and needed to close.

Error signature
szAppName : activConsole.exe
szModName : jdeuser.dll


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms