E1: SOLEXP: Citrix Server Gets ActivConsole.exe And Jdeuser.dll Error
(Doc ID 865974.1)
Last updated on NOVEMBER 22, 2019
Applies to:
JD Edwards EnterpriseOne Tools - Version 8.98 and laterGeneric Windows
Symptoms
Get activconsole.exe error on Windows Server. When logging in as an administrator to the Citrix server directly or the Citrix client using remote desktop, EnterpriseOne crashed with faulting application activconsole.exe and faulting module jdeuser.dll errors in the event viewer.
Users do not encounter any problems running EnterpriseOne. Could it be Windows Management Instrumentation (WMI) corrupted, as found in the website?
ERROR
----------------------------
OneWorld Enterprise Server 021805:0100_OneWorld_EO8.9x encountered a problem and needed to close.
Error signature
szAppName : activConsole.exe
szModName : jdeuser.dll
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |