E1: SVM: Cache Information And Caching Known Issues In Server Manager (Doc ID 866662.1)

Last updated on APRIL 04, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Information in this document applies to any platform.

Purpose

This document was created to assist customers on cache information and troubleshooting the different scenarios, causes and resolutions for caching issues in Server Manager. The knowledge contained on the scenarios described below are not meant as a substitute for the Server Manager Guide, but as an aid for better understanding caching in Server Manager and troubleshooting SM Cache issues.

Troubleshooting Steps

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In this Document

Troubleshooting Steps

Question 1 - How to clear cache for Tools Release 8.97 and higher

Question 2 - Tools Release 8.98.3 and Above : Clear Cache Button for a Call Object Kernel

Question 3 - Which are the tables that are automatically cached by the web client in the JDBj Database Caches?

Scenario 1 - Clear Cache Button Grayed Out, No Permission To Clear Cache

Scenario 2 - Menu Cache Option Not Showing Any Row When Selected

Scenario 3 - Clearing Database Cache For A Specific Table Using Server Manager

References to other documents containing cache information and troubleshooting:

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