E1: ENV: JDB9900810 - Failed to populate address book number Error when Logging Into a Custom Environment

(Doc ID 944292.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.
Call Object generic error message generated due to outdated environments.


In this scenario, several users are unable to login to a custom environment that has been archived.  When this occurs, the following error message appears in the Enterprise Server Call Object kernel JDE.LOG:

1450080/1286 WRK:Init Remote Env Token Tue Sep 22 12:16:22.669277 jdb_utl1.c12031
JDB9900810 - Failed to populate address book number and user full name for user USERNAME



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