E1: 03B: FAQ - Frequently Asked Questions On Customer Master (P03013)
(Doc ID 945684.1)
Last updated on SEPTEMBER 11, 2019
Applies to:JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
JD Edwards EnterpriseOne Sales Order Entry - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.
This document provides answer to Frequently Asked Questions on the Customer Master (P03013). To troubleshoot common errors and issues, link to <document 1992691.1> Troubleshooting Customer Master.
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In this Document
|Questions and Answers|
|General Customer Master Questions|
|Question 1: Where is the Tax ID field on the customer master?|
|Question 2: Can you combine/merge two address numbers containing transactions for the same customer into one address number?|
|Question 3: Can you prevent invoice creation from Sales Order and AR, as well as receipts to customers who are designated as "Ship To" only addresses?|
|Question 4: What table contains the Customer Master Information?|
|Question 5: Are there global update program available for Customer Master changes?|
|Question 6: On the Billing Instructions form, what is the purpose of the Item Restriction (EDF2) field?|
|Question 7: How are the Invoiced This Year (ASTY) and Invoiced Prior Year (SPYE) fields updated?|
|Question 9: Is it possible to set up a customer's A/B Number (AN8) with two or more Segments (Customer Segmentation) based on the Revenue Business Unit (MCU)?|
|Question 10: How do I get updates saved to Billing Information accessed from the Form Exit on the Customer Master application (P03013) to save on the Customer Master table (F03012)?|
|Question 11: Is there a way to store information associated with Customer Master records for which there are not default fields available, such as customer gender, customer marital status, customer province, etc.?|
|Question 12: Is it possible to change Data Dictionary values for Customer Master (F03012) fields (for example: data dictionary item Credit Manager (alias CMGR)?|
|Question 13: When setting up Credit Limits on the Customer Master, do you have to set one up at the Company 00000 if you are using Line of Business functionality?|
|Question 14: Is there a way to set up something like a total sales limit for a customer?|
|Category Code Questions|
|Question 1: Which category codes - Address Book or Accounts Receivable - get populated on an invoice?|
|Question 2: Can you update the Customer Master category codes from the Address Book Master category codes?|
|Question 3: Can you print category code descriptions on a report?|
|Question 1: Is there any impact on Accounts Receivable if the currency code (CRCD) in Customer Master Information is changed from domestic currency to foreign currency?|
|Question 2: In a multicurrency environment, what currency is used by the credit limit field (ACL)?|
|Question 3: What exchange rate is used to compute the credit limit if the AB amount currency (alias CRCA) in the Customer Master Revisions (P03013) is different from the company's base currency?|