E1: 03B: FAQ - Frequently Asked Questions about AR Invoice Entry (P03B11, P03B11SI)
(Doc ID 960306.1)
Last updated on JULY 06, 2018
Applies to:JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.
This document provides answers to frequently asked questions regarding JD Edwards EnterpriseOne functionality for Accounts Receivable invoices. For information on troubleshooting common errors for Standard Invoice Entry and Speed Invoice entry, see <Document 2000447.1>.
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In this Document
|Questions and Answers|
|General Invoice Processing Questions|
|Question 1: Is there a way to tell when a record was originally created in the Customer Ledger (F03B11) table?|
|Question 2: When does the GL Bank Account (GLBA) field get populated in the Customer Ledger (F03B11) table?|
|Question 3: Can you audit changes made to invoices?|
|Question 4: Does Standard Invoice Entry have credit checking capability?|
|Question 5: Can a single invoice be split up into invoice (with multiple pay items) after the invoice has been generated?|
|Question 6: Are there any Business Services to process invoices?|
|Question 7: Why are the tax fields not recalculated when changing the Gross Amount/Taxable Amount on an invoice?|
|Question 8: Is there a field in the P03B11 application that functions similar to the TAX1 field in P4210?|
|Question 9: Why can changes not be made, such as changes to the GL distribution account, on an UNposted invoice created through the Service Billing module?|
|Question 10: Why does the OK button not show in Standard Invoice Entry (P03B11) until you click in the grid?|
|Question 11: Is there a way to change the company number from one company to another on a open invoice?|
|Question 12: Why an invoice entry resulted in error 4668- Trade account currency incorrect?|
|Question 13: Can the business unit being used for the revenue account on an invoice be validated for accuracy based upon a preferred business unit for the customer in question?|
|Question 14: How can an Unapplied Cash (RU) document visible in Customer Ledger Inquiry be deleted or voided?|
|Question 15: Is it possible to block entering Invoices and Sales Orders for companies for which customers do not have Line Of Business (LOB) record entered?|
|Recurring Invoices Questions|
|Question 1: Can you change the amount on the original recurring invoice?|
|Question 2: Can you remove a pay item from a recurring invoice in the current G/L period?|
|Question 3: In Recurring Invoice Inquiry (P03B120), is it possible to modify the GL distribution on the invoices?|
|Credit Memo Questions|
|Question 1: How do you apply a credit memo to an invoice?|
|Question 2: If manually entering the Credit Memo document type (as defined in the Processing Options of the P03B0011) in the header of the Standard Invoice Entry program, can the system prevent entering a positive amount for such invoices?|