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E1: FIN: FAQ - Frequently Asked Questions about Customer/Supplier Balance (R7403B001, R7404002, R7404003) (Doc ID 964362.1)

Last updated on NOVEMBER 28, 2019

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
JD Edwards EnterpriseOne Accounts Payable - Version XE and later
Information in this document applies to any platform.

Purpose

This document discusses frequently asked questions regarding the Customer and Supplier Balance reports.

This document has been merged into 1484327.1

 

Questions and Answers

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In this Document
Purpose
 This document has been merged into 1484327.1
Questions and Answers
 Generate Customer Balance Report (R7403B001) questions
 Question 1: Is it possible to capture a customer's historical data (all open and closed invoices and related receipts) for a given period?
 Question 2: When generating a customer balance with R7403B001 for foreign currency RU open receipts, the foreign open amount in F74412 is incorrectly doubled. Why is this?
 Question 3: How can the invoice records in the F74412 table be linked with corresponding F03B11 records?
 Generate Supplier Balance Report (R7404003) questions
 Question 1:  When there are vouchers for more than one company for the same supplier, why are the balances not printed correctly on the Supplier Balance Report (R7404002)?
 Question 2: Why are AP Prepayment Vouchers not printing on the Supplier Balance Report (R7404002)?
 Customer/Supplier Balance Report (R7404002) questions
 Question 1: When running the Customer/Supplier Balance Report (R7404002) should the initial balance from this year be equal to the total amount from the previous year?
 Question 2: How can a receipt that was matched to an incorrect customer and subsequently voided be eliminated from the customer balance report (R7404002)?
References

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