E1: UPG: How to Open A Service Request (SR) For An Upgrade Planning Session
Last updated on JANUARY 30, 2018
Applies to:JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.
This document explains how to open a Service Request (SR) to request a 'Upgrade Planning Session' with Oracle Global Customer Support. This will give you an opportunity to proactively discuss your upgrade plans with Oracle GCS where we can help clarify roadmaps, best practices and provide general guidance.
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