How to Setup MOS to See Contact Us Type Service Requests (Doc ID 1089917.1)

Last updated on MARCH 30, 2015

Applies to:

JD Edwards World Technical Foundation - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Goal

You have clicked the Contact Us link in My Oracle Support (MOS) to create a service request for a non-technical question such as a request for software.  You are unable to find this service request in MOS.

How can you set up your Dashboard or Service Requests tab to show this type of service request?

Solution

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