WS: 07: Troubleshooting Pre-Payroll Issues
(Doc ID 1535350.1)
Last updated on JUNE 26, 2023
Applies to:
JD Edwards World U.S. Payroll Processing - Version A7.3 cume 4 and laterInformation in this document applies to any platform.
Purpose
Troubleshooting potential issues when running Pre-payroll (P06210), and the resulting registers (Detail P063012, Summary P063013)
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Issue 1: Year-To-Date (YTD) Amounts on payroll register (R063012) equal current amounts. |
| Issue 2: Multiple Payroll Registers (R063012) in Pre-payroll. |
| Issue 3: Employees Not Included in Payroll. |
| Issue 4: Employee with Alpha Pay Status not Included in Payroll. |
| Issue 5: After upgrade, Pre-payroll is not running and Joblog is issued. |
| Issue 6: Timecard entered with work dates in the prior period does not pull into the current pay cycle in pre-payroll. |
| Issue 7: Payroll Status stays Active |
| Issue 8: Need to Void the Completed Payroll |
| Issue 9: Employee Locked to Payroll ID |
| Issue 10: Payroll Status Remains Blank after Pre-payroll |
| Issue 11: Array Index Error on P062011, P072011 |
| Issue 12: Year-To-Date (YTD) Gross on payroll register (R063012) does not reflect the whole year wages. It is understated by a couple of months. |
| Miscellaneous troubleshooting tips for pre-payroll. |
| Issue 13: Recently upgrade and now unable to run payroll. Getting Logical files missing. How to correct the logical files missing error? |
| References |