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WS: 07: Troubleshooting Pre-Payroll Issues (Doc ID 1535350.1)

Last updated on JANUARY 24, 2022

Applies to:

JD Edwards World U.S. Payroll Processing - Version A7.3 cume 4 and later
Information in this document applies to any platform.


Troubleshooting potential issues when running Pre-payroll (P06210), and the resulting registers (Detail P063012, Summary P063013)

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Issue 1: Year-To-Date (YTD) Amounts on payroll register (R063012) equal current amounts.
 Issue 2: Multiple Payroll Registers (R063012) in Pre-payroll.
 Issue 3: Employees Not Included in Payroll.
 Issue 4: Employee with Alpha Pay Status not Included in Payroll.
 Issue 5: After upgrade, Pre-payroll is not running and Joblog is issued.
 Issue 6: Timecard entered with work dates in the prior period does not pull into the current pay cycle in pre-payroll.
 Issue 7: Payroll Status stays Active
 Issue 8: Need to Void the Completed Payroll
 Issue 9: Employee Locked to Payroll ID
 Issue 10: Payroll Status Remains Blank after Pre-payroll
 Issue 11:  Array Index Error on P062011, P072011
 Issue 12: Year-To-Date (YTD) Gross on payroll register (R063012) does not reflect the whole year wages.  It is understated by a couple of months.
 Miscellaneous troubleshooting tips for pre-payroll.
 Issue 13: Recently upgrade and now unable to run payroll.  Getting Logical files missing.  How to correct the logical files missing error?

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