WS: 42: Troubleshooting Backorder Release
(Doc ID 1536067.1)
Last updated on JUNE 03, 2021
Applies to:JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.
This document describes the causes and resolutions for issues related to the Backorder Release programs (P42117/P42118)
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In this Document
|Issue 1: Backorder release program generates error 2111 (quantity on hand for item is zero), even though there is enough quantity on hand to release the backorder.|
|Issue 2: Backordered sales order (SO) detail lines with a line type of W cannot be released by either Backorder Release Batch (P42118) or Back Order Release Interactive (P42117).|
|Issue 3: You do not want backordered lines included in the Open Orders amount (OTOT) in Check Credit, P42050.|
|Issue 4: You want to backorder a sales order detail line, but Sales Order Entry (P4211) will not allow it. It is going back to a shippable status.|
|Issue 5: How can you set up Pick Slip Print - P42520 to print both the backordered and shippable lines, yet to not print if the whole order is on backorder?|
|Issue 6: Is it acceptable to change the P42118 Data Sequence sort sequence?|
|Issue 7: Should replacement items backorder?|
|Issue 8: Why would a released order continues to show on hold on the sales order header and the F4209 released fields are not updated?|