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WS: 12: Troubleshooting Fixed Asset Disposals (P12104 and P12105) (Doc ID 1539423.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

JD Edwards World Fixed Assets - Version A7.3 cume 4 and later
Information in this document applies to any platform.


 This document provides resolutions for errors or issues that you might encounter when you dispose an asset using Mass Disposals (P12104) or Single Asset Disposals (P12105)

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Error Messages
 Error 3438: No Detail Information Exists
 Issue 1:  The system highlights the New Item No if Trade In field on Single Asset Disposals when you try to dispose of an asset that has a trade in. 
 Issue 2:  The system does not locate records to process (using Mass Disposals) or to display (using Single Asset Disposals).
 Issue 3:  An asset was disposed with cash proceeds prior to entering the journal entry or receipt to record the proceeds.
 Issue 4:  When you enter a disposal using Single Asset Disposals and specify a disposal method, the system does not always update the value to the Equipment Status field in the Asset Master record.   
 Issue 5: The system returns or prints the error "Invalid Account" when you run Single Asset Disposal (P12105) or Mass Disposals (P12104).
 Issue 6: The system did not update the Disposal Date field on Master Information (P1201) after disposing an asset using Single Asset Disposals (P12105).
 Issue 7: The system did not use the disposal date entered on Single Asset Disposals (P12105) to update the Disposal Date on Master Information (P1201).
 Issue 8: The system returns error 057N (Disposal Account Rules Not Set Up) on P12105 even though the disposal rules are set up for the company specified.
 Issue 9: The programs Single Asset Disposal (P12105) and Mass Disposal (P12104) only disposed  the AA ledger and not the tax ledgers.
 Issue 10: The program Single Asset Disposal (P12105) doesn't show proceeds on P12105 screen.

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