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WS: 42/43: Troubleshooting Transfer Orders and Direct Ship Orders (Doc ID 1539701.1)

Last updated on AUGUST 19, 2021

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
JD Edwards World Procurement - Version A7.3 cume 4 and later
Information in this document applies to any platform.


 To describe how to correct errors resulting from Transfer Orders.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Transfer Orders
 Issue 1: You inadvertently created an accounts receivable invoice for a transfer order when running Sales Update, P42800.
 Issue 2: Upon creating purchase orders (By default, document type OT.) via the Transfer Order Entry program (P4242), there is no option to create Supplier Item/Relationship records in the F43090.
 Issue 3: When you enter a transfer order, the sold-to address defaults in as the parent number.
 Issue 4: You receive Error 0507 in the transfer program and the To Branch highlights
 Issue 5: While attempting to confirm the shipment of an ST (Sales Transfer P4242) order using P4205 - Confirm Shipments, you are receiving error 502K - Processing Option Route not valid.
 Issue 6: The Transfer Order program (P4242) is set to use cost (alone) to price sales order lines; however, on some sales orders, the price is different than the cost.
 Direct Ship Orders
 Issue 1: Advanced pricing is not working with direct ship orders.
 Issue 2: Direct Ship Program will Not put an Updated OD back into Approval Processing
 Issue 3: Direct Ship Orders (P4243) does not have a function key available to access S.O. Detail-User Defined Data (P42016)


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