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WS: 42: FAQ General Sales Order Management (Doc ID 1544144.1)

Last updated on MAY 01, 2019

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Purpose

List of frequently asked questions and their answers for Sales Order Management

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Check Credit
 Question 1: In the P42050 Check Credit program, how do you update the year to date invoice amounts in fields ASTY Amount Invoiced This Year and SPYE Amount Invoiced Prior Year to represent the new year?
 Question 2: Can You Control the Company Number that Defaults into Check Credit, P42050?
 Customer Service:
 Question 1: What Determines Subfile Sort Order of Customer Service (P42045)
 Question 2: How to Change the Sort Order in P42045 Customer Service Inquiry
 Question 3: Why is order number highlighted in Customer Service Screen P42045?
 Question 4: Is there a way to inquire on open orders by parent number, rather than each child number, in the customer service screen P42045?
 Question 5: How to identify sales orders that have been ship confirmed but not yet invoiced?
 Dates
 Question 1: Where is the actual pick date of a sales order recorded?
 Question 2: Do future dates in SHPDDJ and SDPDDJ fields of a sales order affect Pick Slips and Invoicing?
 Question 3: Once the invoice print program (P42565) assigns an invoice date to a sales order detail line, is there any way to change that invoice date to another date prior to running Sales Update (P42800)?
 Question 4: How is the General Ledger(GL) date on the Sales Order Inquiry-Date Window (V42045D) updated?
 Item Restrictions
 Question 1: Is there a way to enter/create Item Restrictions for multiple customers at the same time?
 Question 2: Is there a way to set up Item restrictions by the ship-to customer or can Item restrictions only be set up by the sold-to customer?
 Item Sales History
 Question 1: After changing your fiscal date pattern, how can you update history in the F4115 and F4229 files to reflect the new date pattern?
 Question 2: Why is the Cumulative Sales in Buyer's Information (P4115) showing this year's January and February sales in the dates for 1/05 and 2/05 (next year)? The current period is 5/04.
 Commissions
 Question 1: You do not want to pay out a commission until you get paid for the related invoice. You have to determine when you get paid for the invoice.
 Question 2: Is there a Salesperson's Performance report available in JD Edwards World?
 Question 3: If you remove a rep(representative) from the F42004, will it prevent A/P writing the rep a check for commission earned (vouchered)?
 Miscellaneous
 Question 1: What set up is required to default a value, for Example, V for Supplier into the search Type field (AT1)?
 Question 4:  Resetting Sales Order Numbers (DOCO)
 Question 5: What is the Effect of Populating Sales Journal Column (CSJ)?
 Question 6: Correcting OTOT (Order Total) Amounts that do not Match the F0301
 Question 7: Can You Post Sales for a Customer to Different A/R Trade Accounts?
 Question 9:  Is there a way to assign a print message to the header of a sales order based on customer information set up for the Ship-To Address instead of the Sold-To Address?
 Question 10: Can Both Ship Confirm (P4205) And Sales Update (P42800) Be Used To Relieve Inventory?
 Question 11: Can a user who has access to Sales Order Entry be limited to viewing only the sales orders that they created?
 Question 12: Converting P4211 From RPGIII To RPGIV or ILE
 Question 13: How are the warranty fields in the Serial Number/Warranty file (F4220) updated?
 Question 14: How to audit changes made to suppliers, customers and prices.
 Question 16: Where does the information come from that displays in Sales Ledger Inquiry / Credit Orders from History (P42025)?
 Question 18: Why are some order activity rules statuses protected (P40204)?
 Question 19: What is the best way to purge the F4106 Base Price File?
 Question 21: What is the difference between company fields CO and KCOO?
 Question 22: What are the keys to the F4211 Sales Order Detail file for release A7.3 and A9.3?
 Question 23: Can JDE handle generating an invoice for a down payment and additional invoices based on the progress of the project?
 Question 24: Is SHVR02 available to view anywhere on the Customer Service Inquiry screen P42045?
References

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