WS: 42: FAQ General Sales Order Management
(Doc ID 1544144.1)
Last updated on OCTOBER 08, 2024
Applies to:
JD Edwards World Sales Order Management - Version A7.3 cume 4 and laterInformation in this document applies to any platform.
Purpose
List of frequently asked questions and their answers for Sales Order Management
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| Check Credit |
| Question 2: Can You Control the Company Number that Defaults into Check Credit, P42050? |
| Customer Service: |
| Question 1: What Determines Subfile Sort Order of Customer Service (P42045) |
| Question 2: How to Change the Sort Order in P42045 Customer Service Inquiry |
| Question 3: Why is order number highlighted in Customer Service Screen P42045? |
| Question 4: Is there a way to inquire on open orders by parent number, rather than each child number, in the customer service screen P42045? |
| Question 5: How to identify sales orders that have been ship confirmed but not yet invoiced? |
| Question 6: How can you not display sales order lines with certain line types in Customer Service Inquiry P42045? |
| Dates |
| Question 1: Where is the actual pick date of a sales order recorded? |
| Question 2: Do future dates in SHPDDJ and SDPDDJ fields of a sales order affect Pick Slips and Invoicing? |
| Question 4: How is the General Ledger(GL) date on the Sales Order Inquiry-Date Window (V42045D) updated? |
| Item Restrictions |
| Question 1: Is there a way to enter/create Item Restrictions for multiple customers at the same time? |
| Question 2: Is there a way to set up Item restrictions by the ship-to customer or can Item restrictions only be set up by the sold-to customer? |
| Item Sales History |
| Question 1: After changing your fiscal date pattern, how can you update history in the F4115 and F4229 files to reflect the new date pattern? |
| Question 2: Why is the Cumulative Sales in Buyer's Information (P4115) showing this year's January and February sales in the dates for 1/05 and 2/05 (next year)? The current period is 5/04. |
| Commissions |
| Question 1: You do not want to pay out a commission until you get paid for the related invoice. You have to determine when you get paid for the invoice. |
| Question 2: Is there a Salesperson's Performance report available in JD Edwards World? |
| Question 3: If you remove a rep(representative) from the F42004, will it prevent A/P writing the rep a check for commission earned (vouchered)? |
| Question 5: Is there a process in JD Edwards to pay out Commissions in the commissions programs? |
| Miscellaneous |
| Question 1: What set up is required to default a value, for Example, V for Supplier into the search Type field (AT1)? |
| Question 2: Is there a way to reserve a portion of an item's inventory for use on a certain sales order type? |
| Question 4: Resetting Sales Order Numbers (DOCO) |
| Question 5: What is the Effect of Populating Sales Journal Column (CSJ)? |
| Question 6: Correcting OTOT (Order Total) Amounts that do not Match the F0301 |
| Question 7: Can You Post Sales for a Customer to Different A/R Trade Accounts? |
| Question 8: Is there a way to handle prepayments in the Sales Order Management system? |
| Question 9: Is there a way to assign a print message to the header of a sales order based on customer information set up for the Ship-To Address instead of the Sold-To Address? |
| Question 10: Can Both Ship Confirm (P4205) And Sales Update (P42800) Be Used To Relieve Inventory? |
| Question 11: Can a user who has access to Sales Order Entry be limited to viewing only the sales orders that they created? |
| Question 12: Converting P4211 From RPGIII To RPGIV or ILE |
| Question 13: How are the warranty fields in the Serial Number/Warranty file (F4220) updated? |
| Question 14: How to audit changes made to suppliers, customers and prices. |
| Question 15: Can you enter the long address book number for a customer in Sales Order Entry (P4211)? |
| Question 16: Where does the information come from that displays in Sales Ledger Inquiry / Credit Orders from History (P42025)? |
| Question 17: Does the journal entry for Accounts Receivable take its direction from setup of the Sold-to or the Ship-to addressee in a sales order? |
| Question 18: Why are some order activity rules statuses protected (P40204)? |
| Question 19: What is the best way to purge the F4106 Base Price File? |
| Question 20: Where are the passwords, which are used to release held sales orders purchase orders, stored? |
| Question 21: What is the difference between company fields CO and KCOO? |
| Question 22: What are the keys to the F4211 Sales Order Detail file for release A7.3 and A9.3? |
| Question 23: Can JDE handle generating an invoice for a down payment and additional invoices based on the progress of the project? |
| Question 24: Is SHVR02 available to view anywhere on the Customer Service Inquiry screen P42045? |
| Question 25: How do you get the processing options, data selection and data sequencing to print Batch report like Print Pick Slip P42520? |
| Question 26: Is there a batch hold release program? |
| References |