WS: 43: Troubleshooting Approval Processing Issues
(Doc ID 1547635.1)
Last updated on AUGUST 28, 2020
Applies to:JD Edwards World Procurement - Version A7.3 cume 4 and later
Information in this document applies to any platform.
Resolutions to commonly reported issues pertaining to the approval process.
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In this Document
|Issue 1: The Option field is not input capable in Approval Review (P43080), preventing you from approving or rejecting an order.|
|Issue 2: No Records Exist for an order in the Held Orders file (F4209).|
|Issue 3: Rejected orders are not re-entering the approvals process after being amended.|
|Issue 4: Need an intermediate step (activity rule) between order entry and the approval process.|
|Issue 5: No detail information displays in Orders Awaiting Approval (P43081) - Error 0200.|
|Issue 6: Orders rejected via option 2 from Approval Review (P43081) are moving to an approved status.|
|Issue 7: Receiving error JDE9999 (One or more errors occurred due to executing your job) after pressing F3 to exit from Order Entry (P4311).|
|Issue 8: Resolving error 2788 (delete not allowed) when attempting to remove an approver in Approval Level Revisions (P43008) or when attempting to delete an Approval Route.|
|Issue 9: The Check Password screen (P00CKPWD) displays the verbiage 'Unknown Error Occurred" when attempting to approve an order.|
|Issue 10: In P43080 Approval Review, attempt to approve order and the password screen does not come up as it should. Instead it goes to an error screen.|
|Issue 11: Receiving error 0280 - Status Invalid for this Order Type when attempting to approve an order for a new document type using the P43080 - Approval Review.|
|Issue 12: Receiving error '1838 - No Records Found' when inquiring on an order in P43080 Approval Review and pressing F8 to display the P43208 - Approval Status Summary window.|
|Issue 13: The order type is not defaulting as OR. It always shows OP in Approval Level Revisions P43008.|