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WS: 42: Troubleshooting Credit Checking and Credit Holds in Sales (Doc ID 1548636.1)

Last updated on FEBRUARY 03, 2019

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Purpose

 To discribe how to resolve issuses with credit checking and credit holds with sales orders.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Errors:
 Issue 1: Error 0027 at Release Held Orders (P42070)
 Issue 2: Error 0491 - Password Invalid (P42070)
 Margin Holds:
 Issue 1: Sales Order Detail Line on Invalid Margin Hold
 Issue 2: Does Margin Checking Include Advanced pricing Adjustments?
 General Troubleshooting:
 Issue 1: One Sales Order Document Type is not being Credit Checked
 Issue 2: Credit Order from History incorrectly updates Hold Code field
 Issue 3: No Hard Commitments with Order Hold Release
 Issue 4: Closed Orders affect Credit Limit
 Issue 5: Some Closed Orders Display in the Check Credit Video
 Issue 6: Unwanted COGS/Inventory Journal Entries in Nonstock Credit Orders from History
 Issue 7: Closed Sales Orders on Credit Hold Show in Release Held Orders P42070
References

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