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WS: 83: Troubleshooting FASTR Reports (P83410 and P83500) (Doc ID 1548783.1)

Last updated on MAY 12, 2022

Applies to:

JD Edwards World FASTR - Version A7.3 cume 4 and later
Information in this document applies to any platform.


This document describes some of the issues you might encounter when running FASTR reports and how to troubleshoot them.

Important!  If you are experiencing issues on FASTR reports after an upgrade and have not loaded the associated software updates, please link to one of the following documents:
  • Upgrade to release A9.3X:
  • Upgrade to release A9.2X
    •  Document 1298529.1 FASTR/STAR Updates/Issues to Review After A9.2 Base or A9.2 Update 1 Upgrade


Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Error Messages
 Issue 1: Joblog with Array Index Error when running FASTR Report
 Issue 2: Joblog with Decimal Data Error when running FASTR Report
 Issue 3: Accessing FASTR Column Specifications Creates a Joblog and Program Dump – Error - The device file does not contain an entry for screen size.
 Issue 4: Unable to Access FASTR Column Specifications - Error Message - The P83041 258100 array index is not valid (C G S D F).
 Issue 5: Error - Current Fiscal Reporting Date Points to a Bad Fiscal Pattern when accessing the Column Specifications
 Issue 6: Error 0355 - Invalid Account Format - When Entering Account Information into Column or Row Specifications
 Issue 7: Error 0025 -Data Dictionary Values - When Entering a Number (3-9) In Print Row When "0" Field
 Issue 8: Error after Changing One of the Row Numbers
 Issue 9: Error 2471 Received When Adding a New Row to an Existing FASTR
 Issue 10: Error 0621 - Column is Not Defined - Received When Changing the Value in a Cell Calculation
 Issue 11: Joblog with errors CPD3232 No authority to objects needed for file F8309 and CPF3137 No authority to clear, initialize or copy member when running a FASTR with PC Download
 Issue 12: In A9.4, Error Message MSGDB0036 - Server returned SQL error ([SQL0551] Not authorized to object XXXXX (where XXXXX = Form ID) in YYYYY (where YYYYY = PC Download Library) type *FILE when performing PC Download, transferring the data
 Issue 13: "Zero Amount - No Record Written" and/or "The Processing Option 'Current Fiscal Reporting Date' points to a bad fiscal pattern for the Company, Fiscal Pattern, Current Fiscal Reporting Date"
 Data Issues
 Issue 1: Incorrect Dates
 Issue 2: F0902 Balance File Contains Incorrect Information
 Issue 3: Incorrect Amounts
 Issue 4: Balance Forward Amounts Missing for some Accounts
 Issue 5: Percentage Column Not Rounding Correctly
 Issue 6: Printing Prior Year Amount in Current Year or Amount from Wrong Ledger Type
 Issue 7: Not Printing Data For the Subledger Defined
 Issue 8: Grand Total Incorrect for Percent Column
 Issue 9: Inception-to-Date Amounts Printing for Income Statement Accounts
 Issue 10: The Qx Column Amount codes pull in quarter-to-date activity beyond the date in the Current Period field in the Override Default Information
 Issue 11: The company description does not print in the upper left hand corner of the report
 Issue 12: A calculated amount on a FASTR does not match the amount generated by another JDE program
 Issue 13: FASTR calculating wrong amount when user has a different value for the Decimal Format Character in the User Display Preferences
 Issue 14: Multiple pages with no data are generating prior to the final page which contains all the correct data
 Issue 15: Added a new account to the row specifications and the report does not show the correct balance and the account is not included in the total
 Issue 16: A new account added to the chart of accounts is not showing up on the FASTR report  
 Truncating Issues
 Issue 1: FASTR Report Truncates to 132 characters even with Form Width field set to 198 in the Override Default Information
 Issue 2: Columns Truncated on FASTR Reports after Upgrade
 Other Issues
 Issue 1: Sequences No Longer Pull Into Heading on FASTR After Upgrade
 Issue 2: New Version Created without Override Default Information
 Issue 3: Values Entered Into the Override Default Information Screen Are Not Retained.
 Issue 4: After upgrading to A9.4 from A9.3, the Business Unit values are right justified and the Account Description indented.

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