WS: INST: Troubleshooting Oracle Universal Installer (OUI) A9.X Issues and Errors
(Doc ID 1548993.1)
Last updated on SEPTEMBER 23, 2024
Applies to:
JD Edwards World Install/Upgrade/Migration - Version A9.1 and laterInformation in this document applies to any platform.
Purpose
This document is to assist the customer with issues and errors encountered when using Oracle Universal Installer (OUI) for upgrades to World releases (e.g. A9.2.1, A9.3, A9.3.1, A9.4).
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Issue 1: Error - OUI 10245 |
| Issue 2: 550 Stream File Not Copied |
| Issue 3: Cannot resolve to object J97INSMNU - CPF3360 Output Queue JDEINSTAL and JDFINS not Deleted |
| Issue 4: A9.2 Express Upgrade: Setup.exe Fails with Socket Error |
| Issue 5: OUI process sits at 6% |
| Issue 7: Receive message CPD0170 - Program QINSTAPP in library JDEINSTAL2 not found. |
| Issue 8: WORLD_A94 job fails due to some files being created as physical files in JDEINSTAL2 rather than save files. |
| Issue 9: When submitting the setup.exe for the Oracle Universal Installer (OUI), the process stalls at 91% ("Instantiating 'C:\WorldA94_1\oui\clusterparam.ini'" 91%). |
| Issue 10: When submitting the setup.exe for the Oracle Universal Installer (OUI), the process stalls at 91%. Error window appears where RETRY is selected numerous times with no progress. |
| Issue 11: "Abnormal Program Termination" error when attempting to complete Step 11 and entering the IP address, user profile and password. |