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WS: INST: Troubleshooting Oracle Universal Installer (OUI) A9.X Issues and Errors (Doc ID 1548993.1)

Last updated on OCTOBER 20, 2021

Applies to:

JD Edwards World Install/Upgrade/Migration - Version A9.1 and later
Information in this document applies to any platform.

Purpose

This document is to assist the customer with issues and errors encountered when using Oracle Universal Installer (OUI) for upgrades to World releases, e.g. A9.3, A9.4.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Issue 1:  Error - OUI 10245
 Issue 2:  550 Stream File Not Copied
 Issue 3:  Cannot resolve to object J97INSMNU - CPF3360 Output Queue JDEINSTAL and JDFINS not Deleted
 Issue 4:  A9.2 Express Upgrade: Setup.exe Fails with Socket Error
 Issue 5:  OUI process sits at 6%
 Issue 6:  Receive message "The IBM i OS version must be V7R1 or above.  The install cannot continue.  Click OK on this screen, then click Cancel on the next screen to exit." after entering information on the IBM i Signon Information screen.  (A9.3/A9.4 Quick Install Guide)
 Issue 7:  Receive message CPD0170 - Program QINSTAPP in library JDEINSTAL2 not found.
 Issue 8:  WORLD_A94 job fails due to some files being created as physical files in JDEINSTAL2 rather than save files.
 Issue 9: When submitting the setup.exe for the Oracle Universal Installer (OUI), the process stalls at 91% ("Instantiating 'C:\WorldA94_1\oui\clusterparam.ini'"    91%).
 Issue 10: When submitting the setup.exe for the Oracle Universal Installer (OUI), the process stalls at 91%. Error window appears where RETRY is selected numerous times with no progress.


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