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WS: 41: Troubleshooting Inventory Counts (Doc ID 1553650.1)

Last updated on MARCH 12, 2021

Applies to:

JD Edwards World Inventory Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Purpose

To explain how to resolve errors and issues resulting from Cycle Counts or Tag Counts

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Cycle Counts
 Miscellaneous
 Issue 1: You are running Cycle Count Update, P41413, and getting an AAI error
 Issue 2: While cycle counting, you find items in a location that is not on the count sheets. You add the item & location to the count, but the variance report shows no cost and the PI in the Item ledger has zero cost
 Issue 3: Cycle Count Sheets will not Print from Cycle Count Review
 Issue 4: After cycle counts have been updated, cycle count review incorrectly displays variances for items that were not counted
 Issue 5: Receiving Error 3138 - Invalid Location at Cycle Count Update P41413
 Issue 6: You accidentally ran cycle count update before any counts had been entered and you want to know how to recover so that you can enter your counts and continue
 Issue 7: A Cycle Count transaction has the wrong G/L date or fiscal period
 Issue 8: How can you add lot numbers to lot controlled items (lot process type 3) that have already been selected for count in cycle counting but when they were selected, they did not have lot numbers
 Issue 9: The Cycle Count Update program (P41413) is producing a job log with error JDE0025 - The DREAM Writer version contains no records
 Issue 10: The Variance Detail Report (P41403) program does not always generate a spooled file
 Issue 11:  Select Items for Cycle Count (R41411), displays the field Total Primary Amount on Hand (TAOH) in the thousands of dollars when the Total Amount is in the hundreds of dollars
 Tag Counts
 Tags
 Issue 1: Stock Tags do not print
 Issue 2: The product numbers and locations do not print on the tags
 Issue 3: When running the P41610 Tag Count Update, the job complete and creates batch headers but there are no other updates to files
 Miscellaneous
 Issue 1: You ran the Tag Count Update (P41610) and several of the Tags were updated to a status of NL
References

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