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WS: 42: Troubleshooting Freight in Sales (Doc ID 1556046.1)

Last updated on MARCH 09, 2022

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Purpose

This document describes the causes and resolutions for issues related to Freight in Sales.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Issue 1: Freight related fields do not display in the Sales Order Entry Header video.
 Issue 2: F4211 field for Freight Handling Code (FRTH) is not accessible in sales order entry detail.
 Issue 3: For an interbranch sales order, when a freight line is added via the Ship Confirm program (P4205) using the header branch and not the detail/shipping branch.
 Issue 4: When you enter a sales order and include a freight line on it, the freight line does not print on the pick slip, the F4211 pick slip number field is not populated for the freight line, and the status for the freight line does not advance.
 Issue 5: You have a problem with freight lines printing on a separate page when printing invoices via P42565. The invoice number is the same but it prints on a different page.
 Issue 6: The Apply Freight flag is set to N in the order header and each order detail line does not have freight but there is a freight line on the sales order. Why is there freight on the order?
References

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