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WS: 42 Troubleshooting Ship Confirmation (Doc ID 1556372.1)

Last updated on MARCH 11, 2019

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.


This document describes the causes and resolutions for issues related to Ship Confirmation. 

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Issue 1: When you try to cancel a sales order that has been ship confirmed, you get error 4470 delete/cancel action invalid.
 Issue 2: When you try to ship confirm items from any lot that has an expiration date beyond 2010, you receive error 4788 (lot has expired).
 Issue 3: The option field does not automatically populate with a 1 when adding text.
 Issue 4: P4205 Confirm Shipments is writing a zero unit and extended cost in the Cardex.
 Issue 5: When the value for partial line shipments (APTS) is set to No, you can still ship confirm part of a sales order detail line.
 Issue 6: Ship Confirm (P4205) will not take into account the Partial Line Shipments flag in Customer Billing Instructions until A7.3 Cu13.
 Issue 7: Is there a batch program for shipment confirmation?
 Issue 8: Processing option for default next status being ignored for split lines.
 Issue 9: Container ID (CNID) and Partial Shipments
 Issue 10: At shipment confirmation, if you activate the print invoice QOPSBS subsystem, a freight line added in P4205 does not print on the invoice.
 Issue 11: Ship Confirmation from an incorrect location. How to correct?
 Issue 12: When you change the carrier number in the header of the shipment confirmation video (V4205), it does not update the change to the detail. Why not?
 Issue 13: Why does the Location Detail Selection window (P4605) automatically display in Shipment Confirmation when you confirm a transfer order?
 Issue 14:  Shipment Confirmation is issuing error 4788 – Lot Expired, even though the lot number assigned to the line is not expired.
 Issue 15:  When attempting to ship confirm a sales order, you can ship only one order line at a time OR the order lines remain on the screen and nothing happens.
 Issue 16: What is error 579L (Immature Lot) and how do you resolve the error?
 Issue 17: After Upgrading to A9.3 or Newer, Unable to Reverse Ship Confirmation of an Order that was Ship Confirmed in A7.3 Or A8.1 Errors 1838 (P4205)
 Issue 18: In Confirm Shipments (P4205), when you enable 15-char lot processing option,  in Select Multiple Locations window (P42053), 15-char lot are displayed correctly, but the column Availability is no longer displayed.
 Issue 19: Error 3259 - Item Location Not Found invoked when using 13-15 character lot and the lot number number is truncated in the Multi-Location Window P42053.

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