WS: 42: Troubleshooting Sales Order Entry
(Doc ID 1564447.1)
Last updated on SEPTEMBER 14, 2021
Applies to:JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.
To explain how to resolve errors and issues resulting from Sales Order Entry (P4211).
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|Issue 1: Customer Number at Order Entry Errors 0037 for all Address Book Numbers|
|Issue 2: Recursive Error RPG8888 when Moving Between Sales Order Header and Detail Screens|
|Issue 3: Error 0002 in P4211 When Duplicating a Sales Order|
|Issue 4: Unable to view or enter sales orders - error 0002|
|Issue 5: How to Resolve Error 0418 from Sales Order Entry|
|Issue 6: Customer Number/Ship To Number Not Defaulting Properly Based on Customer/Ship To Entered on Order - Error 1020|
|Issue 7: Hard Error 1021 and 242A - Duplicate records not allowed for order entry (F4211 SO Detail) and credit orders from history P42025 and SO History F42119|
|Issue 8: Unable to cancel order lines due to hard error 4470|
|Issue 1: Error 0252 Extended Price Incorrect, In Sales Order Entry|
|Issue 2: Unit Price of 1 Million is Not Accepted in Sales Order Entry|
|Issue 3: Prices are protected on Sales Orders|
|Issue 1: Availability checking is not working in sales order entry|
|Issue 2: New sales orders are not reducing availability|
|Issue 3: Is it possible to have the sales system only commit to the primary location? Our secondary locations are used for inspection and defective items only.|
|Issue 1: A sales order with Line type W will not go to future order commit even though the pick date is in the future and the system is set up to future commit|
|Issue 2: The system did not create work orders for sub-assemblies and piece parts when you create a sales order using an order line type that is set up to automatically create work orders|
|Issue 1: Some items in Template are not pulled into the sales order|
|Issue 2: If you cancel a line on a sales order, the quantity field highlights and the status changes to 980/999. On some lines, the status is 980/999, but the item is not highlighted|
|Issue 3: When Copying Text into Sales Order Getting P4016 not the UDC 40/PM|
|Issue 4: the Payment Instrument A/R field (data item RYIN) in Sales Order Entry calls UDC table 00/RY in release A9.2? In release A8.1 it used UDC table 00/PY, as it does in several Accounts Payable programs|
|Issue 5: The Taken By (TKBY) field in Sales Order Header (P4210) and Customer Service Inquiry - Option5 Details - <F6> Address Numbers (P42045A) for the same order display different people|
|Issue 6: If you use a function key to exit from the Sales Order Detail to either print a pick slip or to print an invoice, when you return to the sales order, the status codes have not advanced|