WS: 42: Troubleshooting Sales Order Invoice Print - P42565
(Doc ID 1564769.1)
Last updated on FEBRUARY 06, 2020
Applies to:JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.
To explain how to resolve errors and issues resulting from Sales Order Invoice Print - P42565.
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In this Document
|Issue 1: On occasion the Bill-to or Ship-to address on a printed invoice is incorrect. You have not used Order Address Information P40ADDR to override the address in Sales Order Entry (P4211).|
|Issue 2: The message Not Eligible for Discount prints on some invoices. What causes this and how can you stop it from printing?|
|Issue 3: Hard error 0794A is generated when you try to process sales orders through the Invoice Print program (P42565) that have a document type of E1 or E2.|
|Issue 4: When trying to reprint an interbranch order from history, you are getting a job log for error JDE0025 that indicates no records selected.|
|Issue 1: When you generate an order acknowledgment for a sales order detail line that is back ordered, the last and next status do not get updated.|
|Issue 3: After upgrading to the JD Edwards World A9.1 release, invoices will not print after running the Invoice Print program (P42565).|
|Issue 4: Invoices Printed Through QOPSBS Subsystem take the invoice date from the date the subsystem was started. The invoice date should be the date the invoice is printed.|
|Issue 5: Sales Acknowledgements are creating several spooled files.|
|Issue 6: Text is added to a sales transfer order in P4242 but it is not printing on the sales invoice.|
|Issue 7: Hold Invoices (HDAR), is set to Y in Customer Master, but invoices for this customer still print.|
|Issue 8: The item cross reference is not printing on the invoice.|
|Issue 9: When attempting to print an invoice for a particular sales order, nothing happens.|
|Issue 10: If you have printed an incorrect invoice number DOC, document type DCTO or Invoice Date IVD can this be corrected? |