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WS: 42: FAQ Hold Codes in Sales (Doc ID 1636754.1)

Last updated on FEBRUARY 06, 2020

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Purpose

 This document contains a list of frequently asked questions pertaining to sales order holds codes and the answers to those questions.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Question 1: Can an order on hold be processed?
 Question 2: Is there a way to put all sales orders on hold for a particular customer?
 Question 3: Is there a way to prevent the entry of sales orders all together for a particular customer?
 Question 4: Can the system apply multiple hold codes to a single order?
 Question 5: In which files does the system store hold code information for an order?
 Question 6: Can we create a hold code that will automatically be applied to all customers having specific payment terms and a specific credit limit?
 Question 7: Is there a report showing which user released an order from hold?
 Question 8:  Can you apply a hold code to an order if the quantity ordered does not meet a Minimum or Maximum value?
 Question 9:  Is there a way to exclude freight from Order/Line Margin Holds?
 Question 10: Is there an automated function that will e-mail the person responsible for releasing a sales order credit hold?
 Question 11: Does JDE World release level A9.3 or higher have the functionality for Minimum line value checking?
 Question 12: Is there a way to track order hold information in the F4209 such as when the hold was applied to an order, by what program and by whom?
 Question 13: Can you apply a hold code to a sales order based on the ship-to address?
 Question 14: Can you apply a hold code to a line and not affect the header?
References


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