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WS: 04: Troubleshooting Accounts Payable Print Payments, Attachments, Debit Statements, and Registers (P04572, P04573, P04574, P04576) (Doc ID 1909892.1)

Last updated on FEBRUARY 11, 2020

Applies to:

JD Edwards World Accounts Payable - Version A7.3 cume 4 and later
Information in this document applies to any platform.


 To provide answers to frequent issues encountered when printing JD Edwards World Accounts Payable payment forms.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Error Messages
 Error:  3708 - Call to A/P Print Payment Unsuccessful
 Error:  2439 - Functional Server Space Retrieval Error
 General Printing Forms and Checks Issues
 Issue 1:  AP Checks Print Too Many Asterisks
 Issue 2:  Incorrect Characters Per Inch (CPI) for Special Form
 Issue 3:  Attachments are Created when Detail Lines on Payment Stub are Less Than the Maximum Specified
 Issue 4:  The City, State (or Province), and Postal Code Print on Separate Lines on AP Checks
 Issue 5:  The Next AP Payment Number is Not Sequentially Assigned
 Issue 6:  Cannot Write or Update Payment Group after Upgrading
 Issue 7:  How can I get the Payee Name printed on the Check Stub for physical check?
 Issue 8:  Contract Checks S04572J  are not incrementing the check stubs when there are more than 10 lines of detail and they are not summarizing in P04570 processing option.
 Issue 9:  The standard AP check printing program (P04572) does not support all our needs. Will Oracle support us if we need to customize the print program? 

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