WS: 04: Troubleshooting Accounts Payable Print Payments, Attachments, Debit Statements, and Registers (P04572, P04573, P04574, P04576)
(Doc ID 1909892.1)
Last updated on FEBRUARY 11, 2020
Applies to:
JD Edwards World Accounts Payable - Version A7.3 cume 4 and laterInformation in this document applies to any platform.
Purpose
To provide answers to frequent issues encountered when printing JD Edwards World Accounts Payable payment forms.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Error Messages |
| Error: 3708 - Call to A/P Print Payment Unsuccessful |
| Error: 2439 - Functional Server Space Retrieval Error |
| General Printing Forms and Checks Issues |
| Issue 1: AP Checks Print Too Many Asterisks |
| Issue 2: Incorrect Characters Per Inch (CPI) for Special Form |
| Issue 3: Attachments are Created when Detail Lines on Payment Stub are Less Than the Maximum Specified |
| Issue 4: The City, State (or Province), and Postal Code Print on Separate Lines on AP Checks |
| Issue 5: The Next AP Payment Number is Not Sequentially Assigned |
| Issue 6: Cannot Write or Update Payment Group after Upgrading |
| Issue 7: How can I get the Payee Name printed on the Check Stub for physical check? |
| Issue 8: Contract Checks S04572J are not incrementing the check stubs when there are more than 10 lines of detail and they are not summarizing in P04570 processing option. |
| Issue 9: The standard AP check printing program (P04572) does not support all our needs. Will Oracle support us if we need to customize the print program? |
| References |