My Oracle Support Banner

WS: 04: Troubleshooting Accounts Payable Print Payments, Attachments, Debit Statements, and Registers (P04572, P04573, P04574, P04576) (Doc ID 1909892.1)

Last updated on FEBRUARY 11, 2020

Applies to:

JD Edwards World Accounts Payable - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Purpose

 To provide answers to frequent issues encountered when printing JD Edwards World Accounts Payable payment forms.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 Error Messages
 Error:  3708 - Call to A/P Print Payment Unsuccessful
 Error:  2439 - Functional Server Space Retrieval Error
 General Printing Forms and Checks Issues
 Issue 1:  AP Checks Print Too Many Asterisks
 Issue 2:  Incorrect Characters Per Inch (CPI) for Special Form
 Issue 3:  Attachments are Created when Detail Lines on Payment Stub are Less Than the Maximum Specified
 Issue 4:  The City, State (or Province), and Postal Code Print on Separate Lines on AP Checks
 Issue 5:  The Next AP Payment Number is Not Sequentially Assigned
 Issue 6:  Cannot Write or Update Payment Group after Upgrading
 Issue 7:  How can I get the Payee Name printed on the Check Stub for physical check?
 Issue 8:  Contract Checks S04572J  are not incrementing the check stubs when there are more than 10 lines of detail and they are not summarizing in P04570 processing option.
 Issue 9:  The standard AP check printing program (P04572) does not support all our needs. Will Oracle support us if we need to customize the print program? 
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.