WS: 43: Approvals Management - No E-mail to Originator When Order is Approved by Expedite Approver or Application Owner in the A9.3.1 Release (Doc ID 2233048.1)

Last updated on FEBRUARY 13, 2017

Applies to:

JD Edwards World Procurement - Version A9.3 cume 1 and later
Information in this document applies to any platform.

Symptoms

When an expedite approver or the application owner approves or rejects a purchase order or requisition (via the Approvals Management functionality - system 00A), the originator does not receive notification, as is the case when a "regular" approver approves or rejects the order.

The issue only occurs when you use the Interactive/Real Time (SNDDST) E-Mail distribution method, as designated in Approval Constants (P00A21). If you use the batch e-mail notification process (P00A11E), the e-mails are delivered as expected.

Cause

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