Important Change to Oracle's Lifetime Support - Extending Premier Support for JD Edwards Latest Releases - Committed to Customers and Product Innovation : 2035 and Beyond
(Doc ID 2251064.1)
Last updated on MARCH 25, 2024
Applies to:
JD Edwards EnterpriseOne General Ledger - Version 9.2 and laterJD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
JD Edwards EnterpriseOne Shop Floor Control - Version 9.2 and later
JD Edwards EnterpriseOne Human Resources Management - Version 9.2 and later
JD Edwards World Technical Foundation - Version A9.4 and later
Information in this document applies to any platform.
Details
Update March 25, 2024
Committed to customers and product innovation: 9.2 Continuous Delivery to at least December 2035.
Oracle announces an extension of the Premier Support period for JD Edwards EnterpriseOne 9.2. For JD Edwards EnterpriseOne 9.2, Premier Support is now effective through AT LEAST December 2035.
Please refer to the updated Oracle Lifetime Support Policy for Oracle Applications for detailed information or the Oracle Applications Unlimited Page on Oracle.com.
Frequently Asked Questions
Update March 24, 2023
Committed to customers and product innovation: 9.2 Continuous Delivery to at least December 2034.
Oracle announces an extension of the Premier Support period for JD Edwards EnterpriseOne 9.2. For JD Edwards EnterpriseOne 9.2, Premier Support is now effective through AT LEAST December 2034.
Please refer to the updated Oracle Lifetime Support Policy for Oracle Applications for detailed information or the Oracle Applications Unlimited Page on Oracle.com.
Frequently Asked Questions
Update March 28, 2022
Committed to customers and product innovation: 9.2 Continuous Delivery to at least December 2033.
Oracle announces an extension of the Premier Support period for JD Edwards EnterpriseOne 9.2. For JD Edwards EnterpriseOne 9.2, Premier Support is now effective through AT LEAST December 2033.
Please refer to the updated Oracle Lifetime Support Policy for Oracle Applications for detailed information or the Oracle Applications Unlimited Page on Oracle.com.
Frequently Asked Questions
Update March 26, 2021
Committed to customers and product innovation: 9.2 Continuous Delivery to at least December 2032.
Oracle announces an extension of the Premier Support period for JD Edwards EnterpriseOne 9.2. For JD Edwards EnterpriseOne 9.2, Premier Support is now effective through AT LEAST December 2032.
Please refer to the updated Oracle Lifetime Support Policy for Oracle Applications for detailed information or the Oracle Applications Unlimited Page on Oracle.com.
Update April 20, 2020
Committed to customers and product innovation: 9.2 Continuous Delivery to at least December 2031.
Oracle announces an extension of the Premier Support period for JD Edwards EnterpriseOne 9.2. For JD Edwards EnterpriseOne 9.2, Premier Support is now effective through AT LEAST December 2031.
Please refer to the updated Oracle Lifetime Support Policy for Oracle Applications for detailed information or the Oracle Applications Unlimited Page on Oracle.com.
June 27, 2018:
Committed to customers and product innovation: 9.2 Continuous Delivery to at least December 2030.
Oracle announces an extension of the Premier Support period for JD Edwards EnterpriseOne 9.2. For JD Edwards EnterpriseOne 9.2, Premier Support is now effective through AT LEAST December 2030.
Please refer to the updated Oracle Lifetime Support Policy for Oracle Applications for detailed information or the Oracle Applications Unlimited Page on Oracle.com.
April 2017: Important Change to Oracle’s Lifetime Support – Extending Premier Support for JD Edwards Latest Releases
Oracle announces extensions of Premier Support periods for the latest releases of JD Edwards EnterpriseOne and World. For JD Edwards EnterpriseOne 9.2, Premier Support is now effective through October 2025 and Extended Support through October 2028. For JD Edwards World A9.4, Premier Support is effective through April 2022 and Extended Support through April 2025.
This support information is documented in the Oracle Lifetime Support Policy for Oracle Applications.
Actions
For details on Premier Support and Continuous Delivery, read the FAQ.
The Product Roadmap has also been updated.
Contacts
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