WS: 42: Troubleshooting Preference Profiles for Sales Orders
(Doc ID 2288178.1)
Last updated on JULY 21, 2020
Applies to:JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.
Resolutions to commonly reported problems pertaining to preference profiles.
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In this Document
|Most Common Problems with Preference Profiles (Setup)|
|1) The Preference Hierarchy setup (P40073) does not match the address/item setup in Preference Revisions (P40300).|
|2) The Preference Processor (P40400) is not set up and/or assigned properly.|
|3) The preference is not active, or the dates and/or quantities do not correspond to those pertinent to the sales order lines.|
|4) Fields designated with carats in V40300 contain values that don't correspond to the sales order lines.|
|Issue 1: Print Messages assigned via the Print Message preference profile do not default to sales orders.|
|Issue 2: The preference profile type (e.g., inventory commitment, print message, etc.) is not available for invocation per the processing option for P40400.|
|Issue 3: Preferences do not default to Price Adjustment Lines created at Order Entry (P4211).|