My Oracle Support Banner

WS: 42: Direct Ship Program P4243 Applies Invalid Credit Holds to Orders when You Change Dates in Release A9.4 (Doc ID 2353630.1)

Last updated on NOVEMBER 08, 2019

Applies to:

JD Edwards World Sales Order Management - Version A9.4 and later
Information in this document applies to any platform.

Symptoms

When you change any date on an existing direct ship order in P4242 after the order was released from credit hold, P4243 performs another credit check. This results in an erroneous credit hold on the order. As well, each time you inquire on the order in P4243 and change another date, an additional record is added to the Hold Code file (F4209)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.